FAQ
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What types of steering wheels do we offer?
We offer a wide range of custom steering wheels, suitable for various car models. You can choose from different materials, colors, and finishes.
My steering wheel is not appearing on your online store, what should I do?
If your steering wheel isn't listed in our online store, please contact us using our contact form. We'll provide you with a free, customized quote.
How can I customize my steering wheel?
You can customize your steering wheel by selecting materials, colors, and various options through our online store. For any specific requests, please contact us.
Can I return a custom steering wheel?
Since the steering wheels are custom made, returns are not accepted unless there is a manufacturing defect. Be sure to double-check your choices before finalizing your order.
If there is an error, please contact us immediately after confirming your order.
Can I get advice on choosing my steering wheel?
Of course! Don't hesitate to contact us for personalized advice. We'll be happy to help you choose the perfect steering wheel for your vehicle.
Do I have to send you my old steering wheel?
No, we recommend keeping it for possible return to the original. You will receive a completely new, personalized steering wheel.
Should I report the steering wheel change to the relevant department?
In Switzerland, there is no need to announce it, you can install it and enjoy it immediately.
For other countries, please refer to the legislation in force.
Does the steering wheel come with electronics and airbag?
No, the electronics and airbag are not included. For safety reasons, when installing the new steering wheel, you will need to take all the electronics and airbag from your original steering wheel.
How should I mount my new steering wheel?
We recommend going through a professional. It is not mandatory to go through a garage of the same brand as your vehicle.
The Customaniacs team does not handle the assembly of steering wheels.
Do we offer a warranty on our products?
Yes, all our steering wheels are guaranteed against manufacturing defects for a period of 24 months.
What are the delivery times?
Delivery times vary depending on the customization chosen, but generally it takes 14-28 days for production and 2-5 days for delivery.
What payment methods are accepted?
We accept several payment methods, including credit cards, TWINT, and other secure methods. You can pay in cash if the order is placed at our premises.